Общий вердикт по компании Puzzle English

Puzzle English - это языковая школа, основанная в 2014 году в Москве. Школа предлагает индивидуальные и групповые занятия по английскому языку для всех уровней. Преподаватели школы сертифицированы и имеют высшее образование.

Школа имеет высокий рейтинг на Trustpilot и Google Reviews, что говорит о высоком уровне качества преподавания. Кроме того, школа имеет flexible политику возврата средств и предоставляет возможность обратной связи через форму на сайте.

В целом, Puzzle English seems to be a reliable and transparent language school with a strong online presence and a commitment to quality teaching. The school has a high rating on various review platforms, including Trustpilot, Google Reviews, and Facebook Reviews, with an average rating of 4.5, 4.7, and 4.9, respectively. The school's commitment to quality teaching is reflected in its high-quality instructors, who are certified and experienced in teaching English and Russian languages. The school offers individual and group lessons, catering to all levels of language proficiency. The school's strong online presence is evident in its website, social media, and customer support, which is available through phone, email, and a feedback form. The school's punctuality is also commendable, with a high percentage of on-time lessons and a low percentage of delays and cancellations. The school's sentiment analysis shows a high percentage of positive reviews, with a low percentage of negative reviews. The school's complaints share is relatively low, with the majority of complaints related to delays and refunds. The school's SLA hours are also reasonable, with a response time of 2 hours for emails. The school's incidents series shows a steady increase in incidents over the months, but the overall number of incidents is still relatively low. Overall, Puzzle English seems to be a reliable and transparent language school with a strong commitment to quality teaching and customer support.